If you would like an invoice made out to a company (other than the buyer’s details), please email us at [email protected] with your order number and the correct invoice information.

Returns: If you wish to return an item, please send an email to your school reception with your order number and bank account details and bring the product back to the school reception. Your refund will be processed to the account provided.

Exchanges: If you would like a different product instead, please follow the return process above and then place a new order for the item you need. This way we can track stock properly and make sure you receive the right product.

Please note: All returned products must be complete and in their original condition, including all packaging, accessories and items included in the set. Books must be clean and unwritten. Incomplete, used or marked products (including signed or written-in books) may not be accepted. This does not apply to products that were damaged during or prior to delivery.